SHIPPING & RETURNS
Products usually ship 1-2 days after the order has been placed so please allow time for processing*
*Restrictions: Orders are shipped on business days only. Our business days are from Monday-Friday, excluding federal holidays in the United States
Customs fees and any duties or taxes associated with your purchase are the responsibility of the customer.
KAARI SWIM is not responsible for any lost packages during transit. The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.
If you require special handling please contact us at via email.
If you are not completely satisfied with your purchase, you may return it for store credit to KAARI SWIM within 14 days of your purchase date, unless otherwise specified in a specific offer. We do not accept products that have been worn, altered or washed. All swimwear returned must be in new and unused condition with sanitary strips in place. All returns must be in the original packaging with all tags attached. All items purchased on sale or as pre-order are final sale and cannot be returned or exchanged.
We know online shopping can be tricky and we're here to help! Email us at firstname.lastname@example.org if you have any questions about our swimwear or sizing.
Eligibility for Returns:
- All returns must be postmarked within 14 days of delivery or pick up notice.
- Items must be unwashed, unworn, and unsoiled.
- Tags and accessories must be in place and untampered with.
- All clearance/sale items are FINAL SALE, no exceptions.
- All custom orders are FINAL SALE.
- All items purchased using promotional codes over 20% off are FINAL SALE.
Please note we are not responsible for losses or damages during transit.
Need help with an exchange? Simply email us at email@example.com and we'll help you.
International customers are responsible for sending in returns. Once the item(s) are approved please allow up to 10 business to receive your store credit. Email us at firstname.lastname@example.org and we'll help you.
CUSTOM SWIMWEAR ALTERATIONS:
We go the extra mile to make sure you love your new KAARI SWIM. We offer alterations on KAARI SWIM pieces for a small fee of $20, including shipping. If you wish to alter your suit(s) please send us an email to email@example.com
As a small, local swimwear brand we'll always make sure you love your new KAARI SWIM. You can always contact us via DM, email or text and we'll personally help you with your purchase. If you don't love your swimwear or something doesn't fit right, please let us know. We're here to help.